Complete your Care Certificate and gain an advantage for your UK care work applications

CPD-certified Care Certificate training standard that UK employers value and recognise. Sign up & start today!


Care Certificate Online Training for Care Workers

Our Care Certificate course meets the standards set by Skills for Care and CQC requirements. Use our courses to train existing healthcare staff or to boost your CV for job applications.

Train care staff to meet CQC requirements

Demonstrate your knowledge and experience with accredited UK care training

Improve your job applications chances with UK care employers

Care Certificate Course for Statutory & Mandatory Training

Care Certificate training is the recognised standard for UK care work. Take our Care Certificate course for training in the workplace or as an individual seeking employment in the UK care industry.

What is the Care Certificate?

The Care Certificate is the recognised training standard for induction into the care industry in the UK. Employers are required to ensure their staff complete it in the first 3 months of their employment. It is transferrable between employers and a valuable asset for care workers and employers alike. What’s more, it can count towards further qualifications such as the Level 2 Certificate in Health & Social Care as part of a progression path up to degree level learning. You can take our courses both in and out of the workplace, making them useful for job seekers with or without experience. They are also ideal for people from other countries with an interest in the health and care worker visa in the UK.

Care Certificate Standards

The Care Certificate comprises 15 standards that set the benchmark for non-regulated workers in the health and social care sector. These standards ensure a consistent level of care for patients and clients while providing workers with the necessary skills for quality care provision and career advancement. By adhering to these standards, the sector maintains high levels of care across the board.

The 15 Care Certificate standards are as follows:

Care Certificate Standard 1: Understand your Role

This standard outlines the basic requirements for people to understand their job responsibilities and the level of responsibility they have in the health and social care field. It covers various aspects such as job descriptions, company rules, and the values of the role. Understand your role emphasises the importance of individuals knowing what their job entails and what is expected of them within the organisation. They need to understand their duties and goals as outlined in their job descriptions to contribute effectively to the organisation. It also involves understanding the company’s rules and procedures for different tasks, from interacting with clients to handling administrative tasks. Following these guidelines ensures compliance with regulations and ethical standards in their work.

Standard 1 also focuses on the values and principles that come with the role, encouraging individuals to embody qualities like compassion, integrity, and professionalism in their work. By embracing these values, they help create a positive work environment. This standard lays the groundwork for individuals to navigate their roles effectively in the health and social care sector. Understanding their responsibilities, following company rules, and embodying organisational values help them provide quality care and support to those they serve.

Care Certificate Standard 2: Your Personal Development

Health and social care workers are encouraged to create a personal development plan to help them grow in their careers. This plan involves assessing their current skills and finding areas where they can improve. They then set goals and identify ways to learn and develop new skills, like taking courses or getting hands-on experience. It’s important for them to have support from mentors and colleagues who can offer guidance and feedback. They regularly review their progress and adjust their plan as needed to keep improving. By investing in their development, workers can become more effective and provide better care to those they support.

Care Certificate Standard 3: Duty of Care

This standard emphasises the need to provide exceptional care that meets the unique needs and preferences of care recipients. It focuses on assessing and minimising risks to ensure the health, safety, and well-being of those receiving care. Care workers are responsible for identifying and addressing potential hazards in various care settings, like residential facilities or homes. They conduct thorough risk assessments to identify any dangers and take steps to reduce or eliminate them, aiming to prevent harm or negative outcomes.

Duty of Care highlights the importance of being proactive in managing risks. Care workers should anticipate potential issues and take action to address them before they become serious problems. This might involve implementing safety measures, providing necessary resources, and ensuring staff are well-trained to respond to emergencies. Regular monitoring and review of risk management strategies are also essential. Care workers should regularly reassess the care environment, considering any changes in the needs of care recipients or emerging risks. By staying vigilant and responsive, they can maintain a safe and supportive environment that promotes the well-being and dignity of those in their care.

Care Certificate Standard 4: Equality and Diversity

The fourth standard of the Care Certificate emphasises the importance of treating all individuals with equality, acknowledging and honoring both the evident and concealed facets of their individuality. This entails not only recognising and respecting visible differences but also appreciating the diverse and unique qualities that each person possesses. It underscores the significance of fostering an inclusive environment where every individual feels valued and respected, irrespective of their background, characteristics, or circumstances

Care Certificate Standard 5: Work in a Person-Centred Way

This standard underscores the fundamental principle that care workers must uphold people-centered values when providing support to those under their care. These values encompass promoting independence, preserving dignity, respecting individual choice, and safeguarding privacy. It emphasises the importance of tailoring care interventions to meet the unique needs and preferences of each individual, empowering them to maintain autonomy and make informed decisions about their care journey. By prioritising these values, care workers foster a supportive and empowering environment that honors the autonomy and dignity of those they serve.

Care Certificate Standard 6: Communication

Effective communication is paramount for social and healthcare workers when interacting with colleagues, patients, clients, and their families. This entails not only verbal exchanges but also non-verbal forms of communication, including body language. Clear and empathetic communication fosters mutual understanding, promotes trust, and enhances the quality of care delivery. It enables healthcare professionals to convey information accurately, address concerns empathetically, and collaborate effectively with colleagues and stakeholders. By mastering both verbal and non-verbal communication skills, healthcare workers can cultivate meaningful relationships, facilitate shared decision-making, and provide compassionate support to those in their care.

Care Certificate Standard 7: Privacy & Dignity

Standard 7 of the care certificate places emphasis on nurturing two crucial values essential for preserving clients’ self-esteem. Care workers are tasked with upholding privacy and dignity to safeguard the dignity and self-worth of individuals under their care. It is imperative for care workers to possess the ability to recognise situations where these values may be at risk of compromise. By remaining vigilant and attuned to the needs and preferences of clients, care workers can proactively intervene to maintain a dignified and respectful care environment. Upholding privacy and dignity not only preserves the autonomy and self-respect of clients but also fosters a sense of trust and confidence in the care provided.

Care Certificate Standard 8: Fluids and Nutrition

Health and social care workers must possess a comprehensive understanding of the principles of nutrition and hydration to effectively support their clients’ well-being. This entails not only grasping the fundamental concepts of proper nutrition and hydration but also applying this knowledge to facilitate access to nutritious food and adequate fluids as outlined in the clients’ care plans. By promoting healthy eating habits and ensuring sufficient hydration, care workers play a vital role in enhancing clients’ physical health and overall quality of life. Additionally, they collaborate with multidisciplinary teams to develop personalised care plans that align with clients’ dietary needs, preferences, and any specific medical requirements. Through their proactive efforts, care workers empower clients to maintain optimal health and well-being, promoting independence and autonomy in their daily lives.

Care Certificate Standard 9: Awareness of Mental Health, Dementia and Learning Disability

Awareness of Mental Health, Dementia and Learning Disability covers the importance of focusing on the overall health and happiness of people with the conditions listed. Care workers need to understand that it’s not just about treating physical problems. They also need to care for people’s feelings, social lives, and mental well-being.

By taking care of the whole person, workers can create a supportive and positive atmosphere that helps people feel valued and fulfilled, even if they face challenges with memory or mental health. This means listening to what each person wants and needs, and finding ways to help them live their best life. With caring and personalised approaches, workers can improve the well-being and strength of the people they care for, helping them keep their dignity, independence, and sense of belonging in their care environment.

Care Certificate Standard 10: Safeguarding Adults

Standard 10 of the Care Certificate encompasses the essential principles of safeguarding adults, which are paramount in ensuring the safety and well-being of vulnerable individuals. Care workers must possess a thorough understanding of safeguarding protocols and procedures to effectively prevent and respond to instances of abuse or neglect. This includes identifying potential risk factors, implementing preventative measures, and taking immediate action in cases of suspected abuse or harm. By prioritising the protection of adults at risk, care workers play a critical role in promoting a culture of safety, dignity, and respect within care settings. Additionally, they collaborate closely with relevant agencies and multidisciplinary teams to facilitate timely interventions and support for individuals affected by abuse or exploitation. Through their vigilance and commitment to safeguarding principles, care workers contribute to creating safe and supportive environments where adults can live free from harm and abuse.

Care Certificate Standard 11: Safeguarding Children

Understanding the principles of safeguarding children is an essential responsibility for health and social care workers, as they play a pivotal role in protecting the welfare and safety of vulnerable young individuals. This entails not only grasping the fundamental concepts of child safeguarding but also being equipped to effectively respond in cases of suspected neglect or abuse. Care workers must be vigilant in identifying signs of potential harm or risk to children and take prompt action to address concerns or disclosures in accordance with established safeguarding procedures. By maintaining a comprehensive understanding of their duty to safeguard children, care workers can fulfill their obligation to report any safeguarding concerns to the appropriate authorities and collaborate with child protection agencies to ensure the well-being of at-risk children. Through their proactive approach to safeguarding, care workers contribute to creating safe and nurturing environments where children can thrive and grow free from harm or exploitation.

Care Certificate Standard 12: Basic Life Support

Standard 12 emphasises the critical importance of social and health care workers being proficient in basic life support techniques as outlined by the UK Resuscitation Council Guidelines. This standard underscores the necessity for care workers to undergo comprehensive training in life-saving procedures such as cardiopulmonary resuscitation and the use of automated external defibrillators. By acquiring these essential skills, care workers are equipped to respond effectively in emergency situations where immediate intervention is required to sustain life. Moreover, adherence to established resuscitation protocols ensures that care providers can confidently administer life-saving measures in a safe and effective manner, thereby increasing the likelihood of positive outcomes for individuals experiencing cardiac arrest or other life-threatening emergencies. Through regular training and certification in basic life support, care workers enhance their readiness to respond to medical emergencies and contribute to the overall safety and well-being of those under their care.

Care Certificate Standard 13: Health and Safety

This standard covers essential health and safety practices to ensure the well-being of both care recipients and providers. It includes steps to identify and minimise risks in care environments, like conducting thorough risk assessments to spot potential hazards. It also outlines procedures for responding quickly to accidents or sudden illness, stressing the importance of providing timely assistance. Care workers are trained to recognise signs of distress and handle emergencies calmly and effectively.

The standard addresses the safe handling of hazardous substances, emphasising proper storage and disposal to prevent harm. Care workers are trained to identify and manage hazardous substances to protect themselves and others. Additionally, the standard includes guidelines for administering medication safely, focusing on accurate dosing and proper techniques. Care workers receive thorough training to minimise the risk of errors or adverse reactions.

With these practices, care providers maintain high standards of health and safety, ensuring the well-being of everyone in care settings.

Care Certificate Standard 14: Handling Information

Standard 14 of the Care Certificate emphasises the importance of handling client information securely in health and social care settings. It provides guidelines for managing sensitive data, like personal and medical records, in a confidential manner.

This standard focuses on implementing strict protocols for receiving and storing official documents, ensuring they’re handled carefully and accurately. Care workers are trained to verify the authenticity of documents and maintain the integrity of client records. It highlights the need to maintain confidentiality and privacy when storing documents. Care workers learn about secure storage methods, including encryption and access controls, to prevent unauthorised access to sensitive information.

Additionally, the standard covers legal requirements and organisational policies for retaining and disposing of client documents safely. Care workers receive guidance on retention periods and secure disposal methods to prevent breaches of confidentiality. By following these guidelines, care workers demonstrate their commitment to upholding ethical standards and protecting client privacy. Their careful handling of client information fosters trust and confidence in the care provided.

Care Certificate Standard 15: Infection Prevention and Control

Standard 15 of the Care Certificate focuses on infection prevention and control, highlighting the importance of health and social care workers in reducing the spread of infections. This standard explains how infections can enter the body and stresses the impact of caregivers’ hygiene practices on the people they care for. Care workers learn about different ways infections can spread, like through contact, droplets, air, and oral-fecal routes. They’re trained to identify sources of infection and take steps to prevent transmission, such as following hygiene rules, using protective gear, and following infection control guidelines.

The standard emphasises the need for care workers to maintain their own health and hygiene to avoid spreading infections. Care workers are taught the importance of practices like handwashing, covering coughs properly, and staying up-to-date on vaccinations to reduce the risk of passing germs to clients or coworkers.

Alongside preventive measures, the standard covers safe handling and disposal of medical waste, including sharp objects and contaminated materials. Care workers receive training on how to handle, store, and dispose of clinical waste safely according to regulations and best practices. By following these guidelines, health and social care workers help keep themselves and those they care for healthy. Through proper training and adherence to protocols, caregivers contribute to creating a clean and safe care environment, lowering the chances of infection spread and promoting better health outcomes for everyone involved.

Who is Care Certificate Training for?

While primarily intended for new staff, the Care Certificate also presents opportunities for existing personnel across different levels to enhance their knowledge and skills.

Individuals expected to complete the Care Certificate include:

  • Health Care Assistants
  • Assistant Practitioners
  • Care Support Workers
  • Adult Social Workers
  • Those providing support to clinical roles in the NHS with direct patient contact
  • Adult Social Care workers offering direct care in residential, nursing homes, hospices, home care, and domiciliary care settings
  • Other health and social care roles involving direct contact with patients or service users, such as caring volunteers, porters, cooks, maintenance staff, or drivers
  • Individuals new to the health or social care sectors
  • People from other countries seeking visa sponsorship for UK care work

It’s important to note that achieving the Care Certificate solely through e-learning or workbook completion is not possible. While e-learning and workbooks facilitate knowledge acquisition and assessment, the evaluation of required skills must occur in the workplace under employer supervision. Because we offer our courses to people outside employment who might be seeking to improve their job prospects, our certificate will denote completion of the ‘knowledge element’.

Professionals often pursue two key certifications: the Care Certificate and CQC accreditation. Learning from the Care Certificate can contribute towards existing qualifications and future apprenticeships, although periodic refreshers may be necessary.


Start your accredited Care Certificate training today before you start applying for UK care jobs

Our Care Certificate course is only £20 & you can try a sample before you buy – start now and prepare to apply to UK care employers today! By gaining a recognised UK qualification in care, you can make yourself a more attractive candidate for UK Tier 2 Sponsorship and the Health & Care Worker visa.

Start your accredited Care Certificate training today before you start applying for UK care jobs​

Our Care Certificate course is only £20 & you can try a sample before you buy – start now and prepare to apply to UK care employers today! By gaining a recognised UK qualification in care, you can make yourself a more attractive candidate for UK Tier 2 Sponsorship and the Health & Care Worker visa.

How Can I Complete My Care Certificate?

Our CPD-certified online Care Certificate course meets the learning objectives set by Skills for Care in the UK, and it can be completed flexibly on mobile. Our learning materials meet the academic standards found in colleges but our testing is multiple choice, making our courses easily accessible yet very high quality.

You can complete the course for free & optionally pay for a certificate which you can download and present to UK employers. The Care Certificate is not intended to be difficult to complete – it is for everyone with a good level of English. You can be sure you will complete learning that gives you a robust introduction to the UK care industry.

Can be completed on mobile & around your schedule

High quality learning materials with multiple choice testing

Get a downloadable certificate that you can present to UK employers

Easily accessible yet comprehensive training for the UK care industry

CPD accredited training to meet Skills for Care & CQC requirements

Instant certificate at no additional cost in PDF format

15 standards of care training in one course

What are the 15 Care Certificate Standards?

The Care Certificate course adheres to standards established by Health Education England, Skills for Care, and Skills for Health. CareTuition provides CPD accredited training that meets all learning outcomes set by Skills for Care.

The Care Certificate defines a set of standards that specify the knowledge, skills, and behaviors expected in health and social care roles. It includes 15 foundational standards essential for those new to the care sector and is an integral part of a thorough induction program. This certificate is not limited to direct care roles; individuals in non-care roles such as cooks or maintenance staff can also complete it.

The course package includes one comprehensive certificate covering all 15 Care Certificate standards
Our course features CPD-accredited online learning that follows the Skills for Care Guidelines.
The 15 Care Certificate standards are:

1. Understand Your Role
2. Your Personal Development
3. Duty of Care
4. Awareness of Equality, Diversity, and Human Rights
5. Work In A Person-Centered Way
6. Communication
7. Privacy and Dignity
8. Fluids and Nutrition
9. Awareness in Dementia, Learning Disabilities, and Mental Health
10. Safeguarding Adults
11. Safeguarding Children
12. Basic Life Support
13. Health and Safety
14. Handling Information (Information Governance)
15. Infection Prevention and Control

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